Frequently Asked Questions
Answers to common SecurQbit questions about legality, logging, platforms, device limits, restrictive networks, crypto payments, refunds, battery, and support.
Quick answers to the questions we hear most. For deeper detail, follow the links into the rest of the docs.
Is using SecurQbit legal?
VPNs are legal in most places, but laws vary by country and by network policy. SecurQbit is a legitimate privacy and security tool, and its obfuscation is a defensive feature. You are responsible for complying with the laws and acceptable-use policies that apply to you.
Does SecurQbit keep logs?
No. SecurQbit runs a zero-logging infrastructure on RAM-only servers, so there's no activity history written to disk. There is nothing to hand over after the fact. See No-Logs & Privacy.
Which platforms are supported?
Native apps for iOS 20 and later and Android 10 and later. See Installing SecurQbit for system requirements.
How many devices can I use?
Your account works across your devices — for example a phone and a tablet, on either platform. Sign in with the same credentials and manage active devices under Account > Devices. See Account & Billing.
Will it work on restrictive or censored networks?
That's exactly what SecurQbit is built for. Its adaptive, HTTPS-mimicking obfuscation is designed to get through deep packet inspection on corporate firewalls, campus networks, hotels, and nationally filtered internet — situations where ordinary VPNs are blocked. See Firewall Bypass & Obfuscation.
How is SecurQbit's obfuscation different from a normal VPN?
A normal VPN has a recognizable handshake that DPI can fingerprint and block. SecurQbit wraps the tunnel so it looks like standard HTTPS web traffic, with no fixed signature, and reshapes itself adaptively when a network interferes. To the firewall, your traffic looks like ordinary browsing.
What encryption does SecurQbit use?
Modern AEAD ciphers — ChaCha20-Poly1305 and AES-256-GCM — with a forward-secret elliptic-curve key exchange, so past sessions stay protected even if a future key were exposed. See Encryption & Protocols.
Can I pay with cryptocurrency?
Yes. SecurQbit accepts crypto at checkout, which keeps your subscription separate from a traditional payment method for greater privacy. See Account & Billing.
What are the plans and prices?
Monthly $5, Quarterly $14, and Yearly $50 — every plan includes the full feature set. The Yearly plan is the best value. See Account & Billing.
Do you offer refunds?
Yes — a 30-day money-back guarantee on your first subscription. Request a refund within 30 days via the Support page on securqbit.com. Details and crypto-refund notes are in Account & Billing.
Will SecurQbit drain my battery?
Impact is modest. Encryption uses hardware-accelerated AEAD ciphers, and network-aware optimization avoids unnecessary work. Full-strength obfuscation is always on; on a hostile network its extra reshaping costs a little more, while on a normal network the overhead is low.
Can I choose which apps use the VPN?
Yes. Split tunneling lets you route only selected apps through the tunnel, or exclude specific apps (like banking apps or local-network services) from it.
How do I get support?
Reach the team through the Support page on securqbit.com. For common issues, start with Troubleshooting.